APT WORSHOP
prerequisites
who is this for?
Commercial teams
with a focus on direct
customer facing.
course
objectives
APT WORKSHOP is a short course covering the basics of influencing our Customers through storytelling, messaging, argumentation, body language, voice and rhetoric. Focusing on specific subjects, the participants learn from and receive feedback from the trainer and also the group on content as well as on style.
The objective is to acquire basics of influencing through a customer centric approach during on-line and off-line verbal interactions.
course
footprint
45
minutes individual audit
1
day group training
45
minutes individual debrief
CONTENT
PREPARATION
of a 10 minute, 5 slide maximum presentation with the goal of influencing
FILMING
of the presentation through Gmeet with the coach
DEBRIEF 1
with the coach
GROUP TRAINING
workshop : messaging, influencing, storytelling, voice and slides with a focus on predetermined outcomes
PRESENTATION
Of the final pitch to the group
DEBRIEF 2
of what was learned during the training, what has improved and on which element the trainee needs to focus on
by